Insurance Answers Podcast
Channel Details
Insurance Answers Podcast
Insurance Answers is a pro-insurance podcast for social workers, counselors, and psychologists to answer all of your credentialing and billing questions. The information on this podcast is based on the opinions and experiences of Katia Callan, LCSW-C and Danielle Kepler, LCPC in relation to their r...
Recent Episodes
21 episodes
Episode 20: Getting On Closed Panels
In Episode 20: Katia interviews Danielle about why an insurance company provider panel may be closed, options on how to appeal a rejection from a pane...
Episode 19 Insurance Billing for Psychologists: Guest Interview
In Episode 19, Katia and Danielle interview Dr. Jeremy Sharp, licensed psychologist and Clinical Director at the Colorado Center for Assessment & Coun...
Episode 18 Moving Offices
In Episode 18, Katia interviews Danielle all about tips and tricks of updating information for a seamless transition when moving offices. While this m...
Episode 17 New Year - Best Practices
In Episode 17, Danielle asks Katia about what she does to prepare for the new year insurance-wise and practice-wise. Topics include: what to ask clien...
Episode 16 Group to Solo Practice Switching Insurance Credentialing
In this episode, Katia asks Danielle about the process of switching your group practice credentialing over to a solo practice. Danielle answers questi...
Episode 15 Solo to Group Practice Switching Insurance Credentialing
In Episode 15, Danielle asks Katia about the process of switching from a solo to a group practice and the ins and outs of setting up this structure wh...
Episode 14 Decrease Insurance Admin Tasks with an Online Business Management Service
In this episode, Katia and Danielle interview Frances Harvey, CPC the owner of My Solutions Services, an online business management service for clinic...
Episode 13 Marketing for an Insurance-Based Private Practice
In this episode, Katia asks Danielle about how to market your practice to clients who want to use their insurance. Topics include: insurance panel pro...
Episode 12 New Client Set-Up: From Phone Call to Intake
In this episode, Danielle asks Katia about her process from the initial client contact up to the end of the first session. Topics discussed include qu...
Episode 11 Out of Network Options
In this episode, Katia asks Danielle what the options are for out of network providers who want to utilize a client's insurance benefits. Danielle exp...
Episode 10 Understanding Single Case Agreements
In this episode, Danielle asks Katia about how to go about requesting a single case agreement for her out of network clients. Topics discussed include...
Episode 9 Dealing with Claim Denials
In Episode 9, Katia asks Danielle about why her claims would be denied and how to correct any claim errors. Visit our Facebook page for show notes and...
Episode 8 Understanding an EOB
In Episode 8: Understanding an EOB, Danielle asks Katia all about what an EOB is, how to review it, what it's used for, and what a provider needs to k...
Episode 7 Filing a Claim, Finally!
In Episode 7, Katia asks Danielle all about the information needed to file a claim. Topics include, information needed from the client, from the provi...
Episode 6 A Closer Look at Verifying Insurance Benefits
In Episode 6, Danielle asks Katia how to verify a client's mental health benefits once you are an in-network provider. Katia discusses some common que...
Episode 5 Credentialing Series Part 3: The Final Steps
In Part 3 of the Credentialing Series, Katia asks Danielle about the final steps to the credentialing process. Danielle answers questions about gettin...
Episode 4 All About EAPs
In Episode 4 All About EAPs, Danielle discusses what an EAP (Employee Assistance Program) is, the benefits to clients and clinicians, as well as some...
Episode 3 Credentialing Series Part 2: I Did CAQH Now What?
In Part 2 of the Credentialing Series, Danielle asks Katia about the next steps after completing her CAQH profile. Katia answers questions about how t...
Episode 2 Credentialing Series Part 1: CAQH
In Part 1 of the Credentialing Series, Katia asks Danielle all about the first step in the credentialing process, making your CAQH profile. Visit our...
Episode 1 Learning Insurance Lingo
Episode 1: Learning Insurance Lingo - Katia and Danielle found an interactive way to provide easily understood definitions to all of the insurance jar...
Episode 0 Introductions
Episode 0 introduces Katia Callan, LCSW-C and Danielle Kepler, LCPC who joined forces to help answer questions regarding insurance, this episode helps...